Legal Notice & Returns Policy
In accordance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), this legal notice regulates the use of the website xabierdiaz.com, which is made available to Internet users by the company AXÚDAME A SENTIR S.L.U.. This website is owned by AXÚDAME A SENTIR S.L.U., with Tax ID number B22822191 and registered office at Sabaxáns Nº 80 (Bastavales), 15280 – Brión (A Coruña), Spain.
TERMS OF USE
By accessing this website, the user accepts the conditions set out in this legal notice and assumes responsibility for its use. When submitting any form on the website, the user must provide truthful and lawful information and agrees to make proper use of the contents and services offered.
It is strictly prohibited to engage in any illegal or unlawful activities, acts contrary to good faith or public order, as well as to disseminate content or propaganda of a racist, xenophobic, pornographic, or terrorist nature, or that violates human rights, or to cause damage to the physical or logical systems of AXÚDAME A SENTIR S.L.U., or to introduce any type of computer virus or manipulation of messages.
In particular, and by way of example but not limitation, the user undertakes to use the services and contents made available on this website — understood to include, among others, texts, photographs, images, icons, technology, links, and other audiovisual or sound content, as well as its graphic design and source code — properly and in accordance with current legislation, this legal notice, the specific conditions of each service, and other notices, regulations of use, and instructions that are brought to their attention, as well as with morality, generally accepted good practices, and public order.
AXÚDAME A SENTIR S.L.U. reserves the right to remove any comments or contributions that it deems could violate the dignity of individuals or that are inappropriate for publication. The company is not responsible for the opinions expressed by users through any participation tools available on the website.
AXÚDAME A SENTIR S.L.U. also reserves the right to make, without prior notice, any modifications it deems appropriate to the website, as well as the right to deny or withdraw access to the site from users who fail to comply with the terms of use set forth in this legal notice, and may take any civil or criminal actions that may apply.
For the purposes established in Law 34/2002, of July 11, on Information Society Services and Electronic Commerce (LSSI), it is hereby informed that the owner of this website is
AXÚDAME A SENTIR S.L.U., with Tax ID number B22822191 and registered office at
Sabaxáns Nº 80 (Bastavales), 15280 – Brión (A Coruña), Spain.
You may contact the company via email at
contratacion@xabierdiaz.com or by phone at
+34 646 72 04 36.
Returns Policy
At AXÚDAME A SENTIR S.L.U., we want you to be completely satisfied with your purchase of our group’s CDs, vinyls, and merchandise. Therefore, we provide the following returns policy in accordance with current consumer protection regulations.
1. Return period
You have a period of 14 calendar days from the receipt of your order to request the return of purchased products, provided they are in perfect condition and meet the conditions below.
2. Product conditions
Products to be returned must:
- Be in perfect condition, unused, and with their original packaging intact.
- Include all accessories, tags, manuals, or original documentation.
- Customized, signed, or limited edition products are not eligible for return, except in cases of defect or shipping error.
3. Return procedure
To return a product, follow these steps:
- Contact our customer service at contratacion@xabierdiaz.com, providing your order number and reason for the return.
- You will receive instructions for sending the product back to our warehouse.
- Once the product is received and inspected, we will process the refund within a maximum of 14 days.
4. Return shipping costs
Return shipping costs will be borne by the customer, except in cases where the product is defective or sent in error by our company.
5. Refunds
Refunds will be made using the same payment method used in the original purchase, unless otherwise agreed. Original shipping costs will not be refunded, except in cases of product defect or shipping error.
6. Contact
If you have any questions or concerns regarding returns, you can contact us at:
- Email: contratacion@xabierdiaz.com
- Phone: +34 646 72 04 36
